Dental Tribune China

Fearless Case Presentations

Receptionists, managers, hygienists and assistants know that patients usually wait until the doctor leaves the room to ask the hardest questions!

This course will help you to become more comfortable with discussing your patient's treatment options. The ideal case presentation should relax the patient and not be a source of stress for you! Participants will learn:
  • Conversations for doubting or resistant patients.
  • Which common questions to expect from patients.
  • How to move your patients to yes by using non-clinical language


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DT China No. 2, 2020

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